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Account and verification
Account and verification
How can I change my profile or contact details?Find here how you can easily change things like your phone number and email address in your account settings
Troubleshooting verifying my identityFind out here what you can do if you’re getting errors or having trouble getting verified.
I can’t log in to my account – what can I do?Find here what might be causing your login hiccup.
I want to manage my ticket alertsAll you need to know about turning alerts on, off and managing your device settings.
How can I make sure I’m getting notifications?Read our guide to troubleshoot your notifications – so you don’t miss out on those sweet tickets!
How do I import any tickets to my account?See how you can add tickets from anywhere to your Tickets for easy and organised access, even offline.