Pricing rules: a quick overview

Wondering about the maximum price you can sell or buy tickets for on TicketSwap, or if there are differences across certain countries? Our goal is to make it fair across the board – read on to see how we do it.

On TicketSwap, you can sell or buy tickets at a max of 20% above the original price. We do this to ensure a safe marketplace where all fans can buy or sell tickets to their favourite events.

For some events with multiple ticket releases like 'early bird' and 'late bird', the maximum price is relative to each specific release. This way, we keep the prices fair for everyone.

Some organisers find it important to also limit the lowest price that fans are able to offer when selling tickets. That means for some events, you might see a “Min” option when you’re setting your selling price. This is something that our organisers enforce on select events.

We’ll always let you know if you’re trying to set a selling price that’s lower than the organiser’s minimum price for a certain event.

For any event with organiser minimum pricing, organisers will be buying back and reselling tickets to their event. In this case, all costs are charged by, or in the name of the organiser, not by TicketSwap – read more here on costs.

For us and all our fans, fairness is key. If we spot abuse with large-scale early bird tickets, we'll take action, including blocking sellers from our site. Plus, we consider additional fees that may be added to the original price, such as the original service fee.

At TicketSwap, our goal is to make ticket reselling safe, fair, and accessible for everyone. We also need your help as fans to ensure our platform stays safe. See something that doesn’t look right? You can always report it to us through the Help page.

Why do price caps vary across countries? It's all about local laws and regulations. For instance, in France, selling a ticket for more than its face value is illegal.

Here's a quick rundown of price caps in different countries:

If you’d like to see more info on how much using the platform costs in each country, plus a breakdown of any fees or costs, check out How much does using TicketSwap cost.