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How much does using TicketSwap cost?

Find all info here about our service and transaction fees for buying and selling tickets.

Andrea avatar
Written by Andrea
Updated this week

TicketSwap is a secure platform for buying and selling tickets for concerts, festivals, sports events, theatre shows, and other types of live entertainment.

With our platform, you can easily and safely buy and sell your spare tickets.

Here are the fees associated with using TicketSwap:

Selling tickets

Creating a listing on TicketSwap is free.

If you successfully sell a ticket, a service fee of 5% of the selling price is charged.

So, for a €20 ticket, you would receive €19.

Buying tickets

When purchasing a ticket, you pay the price set by the seller (never more than 20% above face value), plus a service fee of 7% and a transaction fee of 3%.

For some payment methods like PayPal, an additional fee of 2% may apply.

General info on fees

A minimum service fee may apply per event country and currency* – check the price breakdown for more info.

In Belgium, France, Italy, Poland and Denmark, the way fees work is slightly different. Read here to understand how it works.

Prices may vary in the case of A/B testing experiments, but any applicable service fees will always be displayed clearly in the price breakdown before buying or selling. That way, you can know exactly what you’ll pay and make a well-informed decision.

Organiser resale tickets

For some events, organisers can buy back and resell tickets to their events via fans. That means in this case, you’ll be buying from or selling to the organiser of the event itself.

For organiser resale tickets, costs work differently. In this case, all costs are charged by, or in the name of the organiser, not by TicketSwap. Here’s how it works:

  • Selling: If you’re selling tickets to an organiser, you’ll pay seller's organiser costs per ticket, which is 5% of your listing price. If it’s a FairShare event, you’ll split that profit equally between you and the organiser. You can find more info on FairShare here.

  • Buying: When buying resale tickets from an organiser, the price you’ll see always includes organiser costs and VAT. You’ll pay in the original seller’s currency, but we’ll always show you what that original amount was that’s been converted to your preferred currency.

We’ll always explain everything clearly to you in the buying or selling process, plus you’ll be able to view the organiser’s T&Cs and company info.

FairShare

When sellers offer a ticket that has FairShare activated, the profit sellers make over the ticket will be shared between the seller and the organisation. This way, sellers get compensated for their troubles, and the organisation can make every effort to make your favourite events even better. Learn more about FairShare.

Ticket alerts

TicketSwap provides ticket alerts as a free feature, which can notify you when tickets become available for your favorite events.

You can receive these alerts via email or push notification, and there is no charge for this service.

The service and transaction fees only apply when you're actually buying a ticket.

What are the supported currencies of the platform?

TicketSwap supports several currencies and each has its own payment methods.

Remember, safety and reliability are our key priorities here at TicketSwap.

The platform takes numerous measures to ensure all tickets sold are valid and the transactions are secure. That way, you can enjoy peace of mind when you buy and sell tickets.

*Minimum service fee ranges per region

Explore the table to see the minimum service fees per region. This is what you'll pay if the service fee percentage is below 7% of the price per ticket. You'll always see it in your preferred currency.

Region

Minimum service fee

Western Europe & Finland (excl. Switzerland)

€1.50

Southern Europe

€1.50

Northern Europe

€1.74 - €2.01

Central & Eastern Europe

€1.01 - €1.50

UK & Ireland

€1.49 - €1.50

Switzerland

€2.58

South America

€0.84 - €1.01

North America

€1.29 - €1.83

Oceania

€1.39 - €1.54

Rest of the world

€1.50

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