Uploading tickets
Everything you need to know before you start selling tickets on TicketSwap.
How do I resell a ticket shared with me?Understand original ticket owners and how you can handle reselling shared tickets.
My tickets aren’t personalised yetFind out what you need to do if the event is asking you to personalise your tickets before you can receive them.
How much does using TicketSwap cost?Find all info here about our service and transaction fees for buying and selling tickets.
How do I save tickets to my device?Learn more about downloading your ticket as a PDF directly from your web browser, or from the ticket provider’s app or website.
How can I sell one ticket from a larger file?Read here about multiple QR codes on one page, bundles, packs, and splitting tickets.
I want to sell a Weeztix ticket I haven't received yetRead up here about our sealed ticketing system
I’ve got a screenshot, email, hard copy or I haven’t received my ticket yet – how do I sell?Find all info about what ticket formats you can sell, or what to do if tickets aren’t available yet.
I want to sell a ticket I bought on TicketSwapNot able to make it after all? You can easily resell your bought tickets with us
How can I sell my membership ticket or an attachment?Learn all about memberships and attachments, and how you can add them to your listing.
How do I sell a ticket from my Apple Wallet?Read more about selling straight from the Apple Wallet on your iOS device.
I want to sell a ticket I haven't received yet
How can I sell sealed tickets on TicketSwap?This article will explain step by step how you can sell sealed tickets, both from Weeztix and from See Tickets.
I want to sell a Stager ticket I haven't received yetRead up here about our sealed ticketing system we have in place with ticket provider Stager.
How do I share my ticket directly from my iOS device?Selling or sharing tickets? Here's how to upload them to your Apple device.
How to share the ticket directly on Android
How do I import any tickets to my account?See how you can add tickets from anywhere to your Tickets for easy and organised access, even offline.
Errors when uploading tickets
Got stuck selling your ticket? Check out these articles.
What can I do if I get the error that my ticket is blocked?Here’s everything you need to know if your ticket is being blocked while you’re trying to sell.
I get the error that my ticket is listed or sold by someone else, what can I do?
My ticket is listed incorrectly, what can I do?
My ticket isn’t a PDF – how can I sell it?Find out more here about selling when your ticket isn’t a PDF file.
I get the error message that my bundle is incomplete, what can I do?
I get the error that I already listed my ticket, what am I doing wrong?
What to do when I get the error ‘Ticket is membership’?
Why do I get an error that my ticket is edited when I upload it?Read here why you might be getting an error while uploading your ticket, and what you can do to list it successfully.
What to do when I get the error ‘upload PDF file’
What to do when you get the error “Ticket(s) don’t seem to match event”
What to do when you get the message “This ticket seems to be edited”
How to sell a Paylogic-ticket that I haven't received yet
How do I fix my ticket upload issues?If you’ve got questions about importing your ticket to the platform, find out what might be going wrong and how to fix it.
Why do I get an error-message while uploading my ticket for a partnered event?In this article, we explain what the error messages mean when you upload a ticket for an event that TicketSwap is partnered with.
Buying & selling tickets in FranceSome things have changed, but we’re not going anywhere!