How can I change the name of my profile on TicketSwap?
You can change the name of your profile on TicketSwap by clicking on the following link: https://www.ticketswap.com/account/verify/basic. This link will take you to the "Basic Verification" page of your account.
Why do I need to change my profile name to my real name?
TicketSwap requires all users to verify their profiles to ensure that they are genuine users. This also needs to be done if you'd like to receive your payments for sold tickets. This verification process helps maintain the safety and security of the platform, its users, and our payment provider.
What information do I need to provide to verify my profile?
To verify your profile, you will need to provide your full name, date of birth, and address. TicketSwap uses this information to verify your identity and ensure that you are a real person.
What if I have trouble verifying my profile or changing my name?
If you experience any issues verifying your profile or changing your name, you can contact TicketSwap support for assistance. The support team can help you troubleshoot any issues and ensure that your profile is verified and up to date.