Buying a ticket
I want to see the ticket(s) I bought
How can I print my tickets?Find out more about how you can print your tickets for a physical version at the door.
The tickets I bought are not for my eventSomething wrong with your ticket, such as the date or name of the event? Follow these steps for a quick and easy solution
My ticket is ‘waiting to be accepted’
Where can I find tickets I’ve bought?Whether they’re in the app, online or in your email, check where to find them here.
Why is there a different name on my ticket?Read here why your ticket is safe, even if it’s got someone else’s name.
I want to share my ticket with someoneSend your tickets to your friends!
Why does the ticket I bought say it’s not available?Learn here what it means if your ticket is unreleased, and how to find out where and when you’ll receive it.
The organiser of my event is saying tickets are strictly personalisedFind here what it means if your event is using personalised tickets.
My ticket didn’t work and the event has endedIt’s rare, but it can happen. Here you can find out what to do if your ticket didn’t work at the event.
I can't find my Ingresse ticket
What’s refund protection and how does it work?Find all the info you need to manage your refund protection in case something unexpected happens and you can’t make it to an event.