Buying a ticket
How can I print my tickets?Find out more about how you can print your tickets for a physical version at the door.
My ticket is ‘waiting to be accepted’
Where can I find tickets I’ve bought?Whether they’re in the app, online or in your email, check where to find them here.
Why is there a different name on my ticket?Read here why your ticket is safe, even if it’s got someone else’s name.
Why does the ticket I bought say it’s not available?Learn here what it means if your ticket is unreleased, and how to find out where and when you’ll receive it.
My ticket didn’t work and the event has endedIt’s rare, but it can happen. Here you can find out what to do if your ticket didn’t work at the event.
What’s refund protection and how does it work?Find all the info you need to manage your refund protection in case something unexpected happens and you can’t make it to an event.