How to sell your Couleur Café ticket on TicketSwap
If you're having trouble uploading your Couleur Café entrance ticket, it might be related to the Mobility Voucher required for resale. Here's how to proceed, depending on when you bought your ticket:
Did you buy your ticket before 6 June 2025?
You should have received your Mobility Voucher by email as a separate item.
What to do:
Take a screenshot of the Mobility Voucher from your email and attach it when uploading your entrance ticket to TicketSwap.
Did you buy your ticket after 6 June 2025?
Your Mobility Vouchers were sent as a PDF, included with your ticket.
What to do:
Locate the PDF file containing your Mobility Vouchers and upload it as an attachment alongside your entrance ticket.
Why is this needed?
Couleur Café requires all sellers to include their Mobility Voucher as part of the resale. Without it, your ticket cannot be listed.
Watch the step-by-step guide
This short video shows exactly how to do it:
👉 Watch here
Still stuck? Reach out to us via the app or on the website.