Trying to sell a ticket but it's not in PDF format? We understand this can be a bit of a puzzle. But don't worry, we're here to guide you through the process.
Why aren't paper tickets or scans accepted?
For security and efficiency, we can't accept hard-copy tickets, scans, or photos. Our platform requires the original PDF, .pkpass or ticket screenshot format to ensure a smooth transaction. Wondering what to do next? Let's explore your options.
How to sell a hard copy ticket
Start by reaching out to the event organiser. They might be able to provide a PDF version. Once you have your ticket in a PDF or .pkpass format, you're all set to sell it for a wide range of events, from festivals and concerts to sports events and more.
What ticket types are not supported?
Flight tickets, guest-list tickets, or tickets won in contests can't be bought or sold. These are usually registered under specific names, which could lead to complications for the buyer.
Still have questions or doubts? Our Support team is always ready to assist you in finding the answers you need.