My tickets aren't personalized yet

If your tickets are unavailable until you personalize them, please make sure to do that!

Lukas avatar
Written by Lukas
Updated over a week ago

On TicketSwap, it’s only possible to offer full and valid pdf or pkpass e-tickets. In most cases, these are only sent out after the tickets have been personalized. Therefore, it is required for you to enter your details before offering the tickets on TicketSwap!

No worries, this will cause no issues for buyers. Almost all events and concerts will not check if the name on the ticket matches the one on the ID of the buyer. In a lot of cases, we can even provide a name change through our SecureSwap-system to ensure a 100% smooth process.

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