This error pops up if you’re uploading a ticket from your Apple Wallet. Some organizers have asked us to block the sales of Apple Wallet tickets on our platform. You can still sell these tickets, though! Just go to the confirmation mail from the event, download the tickets as a pdf and you should be able to proceed!
What to do when I get the error ‘upload PDF file’

Written by Lukas
Updated over a week ago
Updated over a week ago