Sometimes you buy a ticket on TicketSwap with the name of the original buyer still on it. For events we are not partnered with, it is not possible for us to arrange a name change, unfortunately. However, there is no need to worry: you can enter the event with this ticket, even if the name does not match!
Events hardly ever check the name on the ticket, even if they might communicate this. We keep an eye on every party, concert or festival on the platform and if there’s any reason to believe an event is strictly personalized, we will make sure to block selling. So, if an event is available on TicketSwap, you can be sure the name on the ticket will cause no issues!