I get this error after uploading a membership

If you get this error, you have two options to proceed with selling your tickets:

  1. You can include the memberships for free with the entrance tickets. This way, the buyer of your tickets has some added value and doesn’t have to buy a membership themselves.

  2. You can ignore the error and proceed with selling. Memberships are valid anytime, so you can keep them if you want and use them for another event.

Going with one of these two options should make it possible for you to continue and sell the tickets!

I get the error uploading a free or won ticket

Unfortunately, it is not possible to sell tickets that are won or bought against a significant discount outside of regular sales. These tickets are often personalized, meaning we can’t provide the safety assurance we want to.

This includes, but is not limited to guest list tickets, tickets won from the organizer or tickets bought from a professional discounter.

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