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Why does the ticket say “Imported”?
Why does the ticket say “Imported”?

All tickets show this label when you or someone who shared a ticket with you import a ticket.

Andrea avatar
Written by Andrea
Updated over a year ago

Whenever someone imports a ticket into TicketSwap, it’s marked with the “Imported” label so it’s clear that it wasn’t purchased on TicketSwap.

If someone else shares a ticket and they’ve imported it themselves, you’ll also see an “Imported” label. Whenever someone shares an imported ticket with you, they’re still the original owners who are completely responsible for the ticket validity. They’re also the only ones who can share or sell them, and we unfortunately can’t run any security checks or offer support on these tickets.

Want to know more about how shared tickets work? Check out these other articles:

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