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All questions for (potential) buyers
Looking to buy tickets? Just scored a ticket and have some questions? Here's everything you might need to know!



Why can I only pay for this ticket using credit or debit card?
What does it mean if SecureSwap is not turned on?
How to ensure you are getting push notifications from TicketSwap?
I want to print my ticket(s)
I want to see the ticket(s) I bought
The ticket(s) I bought are not for my event
My ticket is ‘waiting to be accepted’
My ticket has a date in the past on it
I can't find the ticket I bought in my account
My ticket did not work at the event
There's another name on my ticket
I want to share my ticket with someone
My ticket is not yet available
The name on the ticket does not match mine, is that an issue?
I can't find my Ingresse ticket
The organization of my event is saying tickets are strictly personalized