When do I receive my money?

Yay, you sold a ticket via TicketSwap! You will receive your payment within 3 business days. You can check on My payouts to see when you can expect the money to arrive on your account.

Why do I get paid after the event?

To limit the financial risk of invalid tickets, we pay out after the event if the "risk value" of a user exceeds 800 euros (dollars/pounds). This "risk value" consists of the total amount of all advertised tickets for events that have yet to take place. Tickets for future events that have been paid out already are also included in this.

These are conditions you agreed to when you post the tickets for sale on our website. This information can also be found in our terms and conditions.

To check the current payment status at anytime you can login to your TicketSwap account: My payouts. All of this can also be found in the terms & conditions, which you accepted before listing your tickets.

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