Skip to main content
All CollectionsUploading ticketsErrors when uploading tickets
What to do when you get the error “Ticket(s) don’t seem to match event”
What to do when you get the error “Ticket(s) don’t seem to match event”
Lukas avatar
Written by Lukas
Updated over a year ago

If you get this upload error, we detected through our partnerships with various event organizers that there might be a mismatch between the event you selected and the ticket you’re uploading.

You can solve this problem by checking if you uploaded the right file, and if you selected the correct event. Make the necessary adjustments based on what you find and you should be good to go!

Did this answer your question?