Buying & managing tickets
Everything you need to know about your ticket – buying, sharing, and personalising
By Aidan and 3 others4 authors14 articles
- Why can’t I reshare a ticket shared with me?Original owners manage tickets shared with you – see what you can do.
- How do categorised tickets work?Find out how categorising tickets with all details makes them sellable, sharable or just super organised.
- My tickets aren’t personalised yetFind out what you need to do if the event is asking you to personalise your tickets before you can receive them.
- My ticket is ‘waiting to be accepted’
- How can I print my tickets?Find out more about how you can print your tickets for a physical version at the door.
- How do shared tickets work?Everything you need to know about sharing tickets or receiving them from friends.
- What can I do if my ticket isn’t working?Get quick tips to figure out how to solve things right away if your ticket didn’t work.
- Why is there a different name on my ticket?Read here why your ticket is safe, even if it’s got someone else’s name.
- Where can I find tickets I’ve bought?Whether they’re in the app, online or in your email, check where to find them here.
- How can I edit my ticket after it’s already been personalised?Find out more how re-personalisation works and how you can edit your ticket details.
- How do I share my ticket directly from my iOS device?Selling or sharing tickets? Here's how to upload them to your Apple device.
- Why does the ticket I bought say it’s not available?Learn here what it means if your ticket is unreleased, and how to find out where and when you’ll receive it.
- How does automatically buying tickets work?
- I want to report a postponed or cancelled event